I sure wish I was an expert on this topic. I don’t know if there are any great plans that could be set in place because every problem is going to require a slightly different approach. This week in my Senior class, we had an interesting problem arise. We are making videos and many of the students were using Jaycut to put their videos together. In an earlier post I wrote, “Jaycut works great for student videos.”
Well, I still like Jaycut, but only when it is working. Last Thursday, the class sat down to the computers to work and found that Jaycut was down. There was message saying to check back in a few hours and the site would be up. The students flashed like a handful of gunpowder thrown at a match. They were mad at me for choosing a program that didn’t work. I looked at them and laughed. I told them that sites do this all the time and it would be working the next morning. It worked out because the students needed to work on audio and some had other things they could do.
Friday morning arrived with the same message, and so did Monday. This was not looking good. I explained that it was time to start the videos over with another program. The students were pretty upset. There was one girl in particular that I felt sorry for because she was almost finished with the video on Jaycut. Honestly, it was a good learning experience for all involved.
While technology is great, it is still not totally reliable, especially in the world of beta and free apps on the internet. A person just has to deal with it. Complaining doesn’t help and getting all worked up doesn’t help either.
Interestingly, Jaycut did start working again, yesterday afternoon. Everyone did get their projects done, and the seniors all passed with flying colors.
So, how does one handle a tech meltdown in the classroom? You just do it. I know this sounds simple, but it’s the truth. You can call someone, blame someone, yell at someone, or quit, but that is not going to get you anywhere. I really think this experience was one of the best lessons my seniors have had all year as they graduate and head off to college. There are are not many guarantees in this world, and those that are successful see “meltdowns” as blips in life that don’t mean much. They might be stressful at the moment, but a look back has lessons that are useful in the future.